Virtual Event - Frequently Asked Questions


What can you expect from this virtual event?

Attendees will be able to follow and engage in the Summit live via an online event platform. With live broadcasts of the keynotes and breakout sessions from a studio environment, along with a wholly digital exhibition, participants can take part in live chats, polls, virtual networking meetings and more. Plus, plenty of Summit content will remain available on-demand following the event.

As the event nears, we invite you to follow our website and mailings for useful tips and any support you may need to feel confident taking part in this meaningful virtual Summit.

When and where will the event take place?

18 and 19 November 2020 online via a virtual event platform. Further information on the platform will be provided soon.

When will registrations open again?

You will be able to register for the Summit from early September 2020.

I previously registered for this event before it switched to a virtual format; will I need to register again?

Yes, we will kindly ask our guests to review the updated event information and register again once registration is open to reconfirm their attendance.

I previously booked a hotel room through the prior registration platform, what do I do?

Your hotel room will be cancelled, and your deposit payment will be refunded to your bank account. Please contact our event management partner, OFCORES (, and they will assist you with your refund and any related questions.